Popular Articles

31. How to Enroll

    Last Updated: 05/30/2026 in Go Paperless
    You can enroll online in a few quick clicks! Here's how: Log into our website or app. Go to Documents and click Manage Delivery Preferences . Next to  Escrow statements plus other routine servicing communications,  check the Email box and...

32. How to Register Online

    Last Updated: 05/30/2026 in Online Access
    How can I access my mortgage online? Registering online is quick and easy. Here's how: Click LOG IN above or in the sidebar.  Click Register Your Account . Enter your last name, SSN or EIN/TIN, date of birth, and email address (all fields ...

33. Paperless Statements

    Last Updated: 05/30/2026 in Payments and Payoffs
    Can I opt out of receiving copies of statements in the mail? Yes! Go paperless by opting in for electronic account and/or year-end statements. Once you are enrolled, we’ll send you an email each time a statement is ready to view online. You will ...

34. Accessing Statements Online

    Last Updated: 05/30/2026 in Go Paperless
    Here's how to find statements and other select communications on our website and app: Log in Go to Documents Click or tap the type of document you're looking for (e.g., Taxes or Escrow) to see the statements available Click or tap the link ...

35. Other Correspondence

    Last Updated: 05/30/2026 in Contact Us
    Other Correspondence PO Box 4638 Englewood, CO 80155 Designated Address for Notices of Error & Information Requests PO Box 3398 Englewood, CO 80155

36. Getting Started With Your HELOC

    Last Updated: 03/26/2026

37. Drawing Funds

    Last Updated: 03/26/2026

38. Who We Are

    Last Updated: 03/25/2026 in Getting Started With Your HELOC
    Congratulations on your recent closing! We are happy to support you as the servicer of your loan. At , our goal is to make homeownership easy and convenient, every step of the way  As your loan servicer, you can expect us to:   Send stateme...

39. Getting Started

    Last Updated: 03/25/2026 in Getting Started With Your HELOC
    My loan just closed. What do I need to do next? Look for a welcome email from with information about how to get started with your online account, ways to contact us, when and how to make payments, and a glance at some of the convenient services ...

40. Your First Payment

    Last Updated: 03/25/2026 in Getting Started With Your HELOC
    When will I receive my first billing statement? If your loan just closed, please look out for your first statement in the coming weeks, before your first payment is due. Can I opt out of receiving paper statements in the mail? Yes, you can op...

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